Dental Operations Unpacked
dental, DSO, dentistry, dental operations, patient scheduling, AI receptionist, voice AI, practice management, PMS integration, call center, after hours
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What it is about
- AI voice is finally good enough to handle real dental scheduling—multi-kid, reschedules, emergencies, the works. Dr. Miles Beckett (MD turned serial founder) shares Flossy’s journey from a dental discount marketplace to “Fiona,” an AI receptionist that answers calls, books new patients, reschedules, triages, and lifts after-hours conversion. We dig into latency, PMS integrations, scheduling logic, onboarding, and…
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