INNOVATION·IN·DENTISTRY

Dental Operations Unpacked

The Silent Cash Leak: Why Unworked Claims Pile Up So Fast and How to Prevent It

28 April 2026 · 48:07 · Episode 12

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What it is about

Why do claims pile up so fast in dental practices? And more importantly… why do they never seem to go away? In this episode, we sit down with Sissy Mangrum to unpack the “silent cash leak” happening inside revenue cycle processes. From eligibility mistakes to behavior-driven breakdowns, we explore why most practices are fixing symptoms instead of solving the real problem—and how that’s costing thousands every month.…

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