INNOVATION·IN·DENTISTRY

Dental Operations Unpacked

The Three Operational Pillars Every Practice Needs Before Scaling

19 February 2026 · 26:41 · Episode 3

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What it is about

Scaling a dental practice sounds exciting. Until your margins shrink. In this episode, we’re joined by Lesie Espanola, fractional COO at DEO, who breaks down the three operational pillars every practice must strengthen before expanding. Lesie shares: • Why most dentists don’t actually know their case acceptance rate • The hidden danger of weak collections • How growth amplifies operational gaps • The mindset shift…

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