INNOVATION·IN·DENTISTRY

Dental Operations Unpacked

Top Ops Leader Award Winner with Bonnie Thompson

4 December 2025 · 30:44 · Episode 29

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What it is about

In this episode, Jake and Clint sit down (again!) with Bonnie Thompson, COO of Forest Family Dentistry and one of this year’s Top Operational Leaders in Dentistry. Bonnie shares how she went from 16-year-old dental assistant to COO, how she uses EOS, KPIs and technology to scale five (soon seven) locations, and why culture and alignment matter more than ever for DSOs.

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More from this show

45 episodes, all of them listed on the show's page here.

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