INNOVATION·IN·DENTISTRY

Dental Operations Unpacked

True Hygiene Value: The KPIs That Actually Drive a Healthy P&L

12 February 2026 · 29:07 · Episode 2

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What it is about

Christin Lisenby, VP of Hygiene at Dental Care Alliance, joins us to unpack one of the most overlooked drivers of practice profitability: hygiene. With 27 years in dentistry — from assistant to hygienist to COO to DSO executive — Christin introduces a simple but powerful metric she calls True Hygiene Value (THV). THV connects hygiene visits to total adjusted production, helping operators predict performance, align…

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