The Dentalpreneur Podcast w/ Dr. Mark Costes

2503: Why Merchant Fees Are Draining Dental Practices

6 May 2026 · 48:10

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What it is about

On today's episode, Dr. Mark Costes sits down with Chris Sands, co-founder of Crown Card Services and Pro-Fi 20/20, to unpack the often-overlooked world of credit card processing fees in dentistry. Chris explains how merchant fees quietly chip away at profitability, EBITDA, and even practice valuation, while sharing why more dental offices are exploring compliant surcharge programs to recover 70–90% of card fees.…

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