The Millennial Dentist
138. Human vs Transactional Communication - Patient Interaction | Millennial Dentist Podcast
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What it is about
In this episode of the Millennial Dentist Podcast, I emphasize the significance of training your team and front office to engage in human interaction rather than transactional communication with patients. Adopting this mindset helps build a strong bond in the practice-patient relationship. Patients are more likely to return when we establish this connection. Additionally, it creates a welcoming atmosphere in the…
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