INNOVATION·IN·DENTISTRY

The Social Dentist - Dr. Yazdan

Episode 276 - The Difference is in the Details

14 November 2024 · 23:52

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What it is about

In this episode of The Social Dentist, Dr. Desiree Yazdan discusses the significance of customer experience in healthcare settings, with a focus on dental practices. Drawing from her observations during a family vacation in Paris, she contrasts two different service experiences to highlight the impact of attention to detail and thoughtful gestures in making patients feel valued. Throughout the episode, Dr. Yazdan…

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