INNOVATION·IN·DENTISTRY

A New Era of Dentistry

Billing Begins With the Back Office – Why Clinical Notes Matter More Than Ever

5 August 2025 · 11:11 · Episode 29

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What it is about

Clinical notes could be the reason your claims get denied. Here’s how to fix it. In this episode of A New Era of Dentistry, let’s dive into one of the most overlooked causes of delayed or denied dental insurance claims: incomplete or unclear clinical notes. You’ll learn why billing starts in the back office, not with the billing team, and how the entire dental team from assistants to providers can work together to…

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