Academy of General Dentistry
Understanding Soft Skills to Improve Patient Relations with JoAn Majors
Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.
What it is about
In this episode, Dr. Schmidt talks with JoAn Majors, CSP, CVP, RDA, on leadership and communicate skills. She is the author of several books, including "Permission to be Honest: Tough Talk on Soft Skills for Providers of Care and Their Teams." She shares ways to approach patients and have conversations about care needs, emphasizing the importance of asking the right questions and promoting a posture of curiosity.…
There is no transcript here, and only the host could change that.
These are somebody else's words. Academy of General Dentistry belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claiming the show puts that permission on the file. It is the only thing that could ever put a transcript here, we have not written one yet, and we are not promising a date.