INNOVATION·IN·DENTISTRY

Art of Dental Finance and Management

Why Every Dental Practice Needs a COO (Chief Operating Officer)

23 September 2026 · 59:50 · Episode 252

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What it is about

Your dental practice does not need another task manager. It needs a Chief Operating Officer. Art Wiederman sits down with dental management consultant Gene St Louis to reframe the office manager role as Chief Operating Officer and show what that shift means for leadership, culture and profitability. The discussion covers how a strong doctor and office manager partnership creates clear lanes of responsibility, builds…

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