INNOVATION·IN·DENTISTRY

Beyond the Arches

Ep. 49 - Patient Interview - Alex: From Patient to Coworker

28 April 2026 · 48:13

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What it is about

In this episode of Beyond the Arches, Dr. Daniel Noorthoek and Erica sit down with Alex, Dawn's daughter from last week's episode, and the first voice patients hear when they call Done In One. Alex works remotely from Indiana as a Patient Treatment Coordinator, and her path to that role is one of a kind: she was a patient first. Alex shares a decades-long dental history that started with root resorption from early…

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