Beyond the Arches
Ep. 51 - The First Voice Patients Hear: Connection, Volume, and Trust
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What it is about
Dr. Daniel Noorthoek and Erica sit down with Robert Odom and Alex for a conversation that explores the patient journey from an angle most people never see—the very first phone call. What makes this episode unique is that both Robert and Alex are Done In One patients themselves. Today, they sit on the other side of the experience, helping guide new patients through the earliest and often most overwhelming stage of…
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