Daily Dental Podcast
931. Design an Experience They'll Remember
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What it is about
Dr. Killeen reflects on his experience completing the Unbound 200 gravel race and the lasting impression it left long after crossing the finish line. From registration to race-day surprises, he shares how every touchpoint contributed to a memorable experience and why the final moments mattered most. In this episode, he explores the Peak-End Rule and how dental practices can create unforgettable patient experiences…
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