Daily Dental Podcast
936. The Doorman Fallacy
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What it is about
Dr. Killeen shares a story from Rory Sutherland’s Alchemy about a hotel that replaces its doorman with an automatic sliding door to save money. While the change looks efficient on paper, the hotel loses countless small but meaningful services that the spreadsheet never measured. The story offers a valuable lesson about ego, humility, and leadership. Before making a decision, ask, “What am I not seeing here?” Dr.…
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