Daily Dental Podcast
958. Own the Problem
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What it is about
Dr. Killeen explores a core lesson from Jocko Willink’s Extreme Ownership: everything that goes wrong in your organization ultimately comes back to leadership. Whether the front desk is missing calls, patients are not being reappointed, or treatment acceptance is low, the real question is what the owner could have done differently to prevent it. Taking ownership is not about blame. It is about recognizing where you…
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