Dental Assistant Nation
Episode 460: What Actually Makes Patients Say Yes To Treatment
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What it is about
Dental patients do not say yes to treatment because the plan was written well. They say yes because of how the conversation around it was handled, and most dental teams were never trained for that part. Dr. Sasha Rutnam has been practicing dentistry for 30 years in Sydney, and she wrote Dental Patient Communication because the skill that decides whether a patient accepts care is not something dental school covers.…
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