Dental Flow Podcast
How Dental Practices Should Respond to Negative Google Reviews
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What it is about
To view this podcast on YouTube, please go to: How to Respond to Negative Google Reviews - Identify the Negative Review - Look up the reviewer in your system to verify if they are an actual patient. - Determine if there was a mistake on your end that needs to be acknowledged. - Crafting Your Response - If there was a mistake, admit it and express a commitment to improving. - If you disagree with the review, consider…
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