INNOVATION·IN·DENTISTRY

Dental Guiding Point

Prepay or Pray: Fixing Your No-Show Problem

17 August 2026 · 42:33 · Episode 12

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What it is about

Send us Fan Mail Ever wonder why some patients cancel, no-show, or ghost you mid-treatment, while others show up ready to go every single time? In this episode, Dr. Mark Dill and Toria break down exactly why patients don't show up for treatment — and it's not because they can't afford it, it's because you never asked them to prepay. We're answering a question we hear from dentists constantly: how do you actually get…

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13 episodes, all of them listed on the show's page here.

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