Dental Leaders Podcast
#324 Course Correction — Zaid Esmail
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What it is about
In this episode, orthodontist Zaid Esmail opens up about what really matters in patient care—and it's not just straight teeth. From calling every patient the week after fitting braces to navigating the tension between NHS pragmatism and private practice perfectionism, Zaid reveals why communication trumps technique every time. He shares the terrifying moment a patient swallowed a spring mid-treatment, the legal…
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