INNOVATION·IN·DENTISTRY

Dental Practice Heroes

Finding and Developing the Unicorn Office Manager

8 October 2025 · 23:19 · Episode 609

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What it is about

You know what’s worse than not having an office manager? Having the wrong one. We all want that "perfect" hire, but perfect on paper rarely works in practice. This episode explores what really makes someone the right fit, whether you're promoting from within or hiring from the outside, and how to set them up for success in their new role. You'll learn three important things: the trade-offs of hiring internally vs.…

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