Dental Practice Heroes
How I Cut Hygiene Cancellations from 15% to 5%
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What it is about
Ever watch a full day turn into Swiss cheese before 9 a.m.? We’ve been there—and we found a fix that didn’t rely on bigger fees or tougher forms. Our hygiene cancellations fell from 15% to 5% when we stopped leading with penalties and started leading with conversations that make appointments feel scarce, personal, and important. If you’re tired of last‑minute holes and tense phone calls, start with the words your…
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