INNOVATION·IN·DENTISTRY

Dental Practice Heroes

Resist Your Growing Admin Payroll, Fix This First

21 April 2026 · 12:03 · Episode 662

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What it is about

We break down why a “slammed” front desk is often a symptom of broken systems, not true patient volume. We show how tighter first conversations, better phone control, and clearer financial expectations eliminate repeat work and reduce burnout. • redundant admin work as the hidden killer of efficiency • cancellations as an upstream conversation problem that creates multiple downstream tasks • phone training as the…

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