INNOVATION·IN·DENTISTRY

Dental Practice Heroes

Why Patients Say No (Even When You’re Right)

8 April 2026 · 29:34 · Episode 659

Still going

Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.

What it is about

The difference between associates producing $8K a day versus $1.4K a day? It has nothing to do with clinical skill. In this episode, the DPH coaches explain why building rapport with patients is the foundation of case acceptance. You'll learn how to coach your associates without pushing them away, a 2-minute exercise that makes patient conversations feel more natural, and how to work as a team to build trust before…

The opening of the show's own notes, quoted as the feed publishes them.

The transcript unlocks when the host claims this show.

These are somebody else's words. Dental Practice Heroes belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claim the show and transcripts turn on for every episode, right here, with your name on the page.

This is my show

More from this show

695 episodes in the feed. The 100 most recent are listed on the show's page here.

Back to Dental Practice HeroesEvery dental podcast