INNOVATION·IN·DENTISTRY

Dental Practice Heroes

Why Your Systems Aren’t Making You Money (And the Fix That Will)

31 December 2025 · 18:18 · Episode 631

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What it is about

Most practices don’t fail for lack of systems—they fail because accountability shows up late, tense, and inconsistent. We unpack a practical way to fix that with the CVI method—curiosity, validation, and invitation—so your team follows through without fear, defensiveness, or drama. You’ll hear why “laminated” SOPs stall, how delayed feedback normalizes noncompliance, and how reframing protocols around patient…

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