Dental Practice Heroes
Your Team Isn’t Resisting the Change. They’re Resisting This
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What it is about
That uncomfortable moment when you roll out a new system and your team goes quiet isn’t about the system at all. It’s about what they think it means. We’re talking about one of the most common breakdowns in dental practice leadership: we introduce training, new workflows, or higher standards with good intentions, and our team hears an accusation. I share a real example from my own practice after we dropped Delta and…
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