Dental Success: Beyond Chairside
S5 EP3 Beyond the Script - Supporting TCs in Meaningful Conversations | Brooke Oliphant
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What it is about
In this episode, Michelle Pritchard speaks with Brooke Oliphant, founder of Rise Up Coaching, about the pivotal role of treatment coordinators in orthodontic practices. Brooke emphasises the need for these coordinators to communicate with clarity and confidence, moving away from scripted dialogues to more authentic conversations that resonate with patients. She discusses how the orthodontic industry has been slow to…
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