INNOVATION·IN·DENTISTRY

Dental TeX-ray: A Dental Technology and AI Podcast

Dental Operating Models: How Heartland Scales Innovation | Dental TeX-ray

20 April 2026 · 31:01 · Episode 1

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RJ Jerome

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What it is about

In this episode of Dental TeX-ray, host Alan Rencher sits down with RJ Jerome, Chief Digital Officer at Heartland Dental, to unpack how one of the largest DSOs is scaling dental technology without sacrificing doctor autonomy. They cover: - Why operating models—not technology—drive scalable growth in DSOs - How AI, cloud infrastructure, and automation actually work when built on strong operational systems - What it…

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More from this show

14 episodes, all of them listed on the show's page here.

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