INNOVATION·IN·DENTISTRY

Dental TeX-ray: A Dental Technology and AI Podcast

Why DSO Tech Rollouts Fail (And What "Move Slow to Go Fast" Actually Means)

8 September 2026 · 44:25 · Episode 13

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Dave Salciccioli

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What it is about

Every DSO that's switched practice management software has heard the same promise: the new system will fix things. Often, though, it just runs a broken process faster. In this episode of Dental TeX-ray, host Alan Rencher, CTO of Henry Schein One, sits down with Dave Salciccioli, founder of Relay and a longtime DSO operations consultant, to talk about why change management is the hardest and least glamorous part of…

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