INNOVATION·IN·DENTISTRY

Dental Unfiltered

Episode 218 | Dental Unfiltered | CEO Decisions

11 August 2026 · 23:27 · Episode 218

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What it is about

Most dentists are bleeding new patients after hours without even realizing it. In this episode, Matt Brown and Dr. Andrew Vallo break down the real economics of front-desk performance, comparing high-converting, dental-specific call centers against cheap virtual assistants.They dive into why phone answering remains your practice’s most critical job, how extended hours change the game, and why one missed call can…

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