INNOVATION·IN·DENTISTRY

Dentistry Made Simple with Dr. Tarun 'TBone' Agarwal

Case Acceptance Starts Before the Patient Arrives

19 August 2025 · 34:49 · Episode 399

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What it is about

Do you ever wonder why some dental practices struggle with case acceptance—even when the clinical work is top-notch? Often, the real issue starts long before the patient ever sits in the chair. The truth is, your front office team may be unintentionally sabotaging big cases without even knowing it. From missed opportunities on the phone to using the wrong words with potential patients, these small mistakes can cost…

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