Dr. Baxmann‘s LeanOrthodontics® - Erfolgreich in Praxismanagement & Kieferorthopädie
Customer Journey in der Zahnarztpraxis
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What it is about
Zu Gast im Küste und Kiez Podcast In dieser Episode sprechen Christian Henrici und ich über die Customer Journey in der Zahnarztpraxis. Hört rein und erfahrt: ➡️ Was eine Customer Journey in der Zahnarztpraxis bedeutet und warum sie wichtig ist ➡️ Welche Rolle der Zahnarzt in der Patientenreise spielt ➡️ Wie man durch das Aufbrechen der Patientenreise in einzelne Touchpoints Verbesserungspotenziale identifizieren…
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