INNOVATION·IN·DENTISTRY

DrBicuspid

Dental HR case study: A new office manager leads to an HR crisis

21 March 2025 · 10:19

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What it is about

In this episode, Alan Twigg of Bent Ericksen & Associates, joins the DrBicuspid.com podcast to go through a recent case where an office manager who didn’t have managerial training and relied on the practice’s employee handbook, which was older and not updated, with disastrous results. Learn more about Bent Ericksen & Associates at Handbook Review Service: HR Director: People Power:

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