Group Dentistry Now Show: The Voice of the DSO Industry
Tackling the Call Conversion Crisis in Dentistry: Insights from Traci Nervo, VP of Ops, VoiceStack
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What it is about
In this episode, we dive into the pressing issue of the call conversion crisis in the dental industry with expert guest Traci Nervo, owner and CEO of Patient Flow Communications and Vice President of operations at VoiceStack. Traci shares her extensive experience in call center operations and discusses the importance of effectively converting inbound calls into appointments, especially in the realm of full arch and…
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