Growing Your Dental Business Show

The First Phone Call Makes All the Difference!

24 March 2023 · 35:36

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Debra Engelhardt-Nash

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What it is about

Experts suggest that most patients have gone to your website and have made the decision to accept the practice and the treatment before they pick up the phone to call. Debra Engelhardt Nash says it is our responsibility when we answer the phone to validate their decision. We also have to be careful when explaining our office protocols so that patients find them welcoming and patient-friendly. This program will share…

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