INNOVATION·IN·DENTISTRY

Just a Couple of Dentists

Angry Patients, No-Shows & Cancellations: What Should Your Front Desk Say?

3 November 2026 · 1:06:17 · Episode 100

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What it is about

Free checklist from this episode: Stacy's New Patient Call Training Checklist, made with Mango Voice → This Week's Episode Stacy DiDonato from Mango Voice is back for round two, and we're putting her dental front desk skills to the test again. This time, Eric plays the difficult patient while Stacy has to figure out how to handle whatever he throws at her. A patient who thinks they were billed twice. Another who…

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100 episodes, all of them listed on the show's page here.

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