INNOVATION·IN·DENTISTRY

Kinda Different: Innovation, Connection, and Making Dental Care More Human

Why Empathy Beats Sales Scripts in Dentistry with Naiara Wireman

5 November 2026 · 26:23 · Episode 4

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What it is about

What if the key to better dental case acceptance isn't a better sales script, but better listening?In this episode of Kinda Different, Dr. Matt Allen sits down with Naiara Wireman, a dental call coach specializing in patient conversations and treatment coordination, to explore how empathy, emotional intelligence, and human connection can transform dental sales and patient experience.As AI makes information about…

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