INNOVATION·IN·DENTISTRY

Less Insurance Dependence Podcast

How SOPs align your team and reduce insurance dependence with Laura Johnston

19 March 2026 · 19:37 · Episode 384

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What it is about

In this episode of the Less Insurance Dependence Podcast, host Lester De Alwis sits down with Laura Johnston to explore how documented systems and Standard Operating Procedures (SOPs) can help dental practices reduce insurance dependence while creating stronger, more aligned teams. Laura explains why successful practices treat SOPs like a "recipe" for consistent patient care and operational efficiency. When…

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