Managing Dental Drama
Bonus Episode: Insurance Verbiage to De-escalate Upset Patients
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What it is about
Happy Holidays! This is the second of TWO bonus episodes released this month!🎁 In this episode, Bethany discusses the importance of handling insurance challenges with empathy and understanding. As patients face frustrations with insurance coverage, it's crucial to communicate in a way that doesn’t feel defensive, but instead empowers patients to take action. Bethany also shares practical advice on how to guide…
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