INNOVATION·IN·DENTISTRY

Managing Dental Drama

Money Matters

18 May 2026 · 48:42 · Episode 36

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What it is about

Collecting money in a practice tends to be one of the more difficult tasks. At times, odd emotions get in the way. Sometimes we feel guilt over charging a patient for something they need, a service they receive. We attempt to lighten the guilt feeling by making unsanctioned collections agreements or even avoiding to collect altogether. Balances can loom over our heads at times and can cause patients to resist…

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