INNOVATION·IN·DENTISTRY

Marketing, Mindset & More - Der Erfolgspodcast für die Dentalbranche!

Dental Late Night Show | Customer Success: Die Unternehmensfunktion, die dir deine Patienten stiehlt

24 September 2026 · 46:57

Still going

Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.

What it is about

Patienten bewerten deine Praxis nicht nach der Behandlung allein. Sie bewerten die ganze Reise. Und das fängt an, bevor sie die Tür aufmachen. Stefan & Christian zeigen die 4 größten Hebel: Anliegen werden nicht beantwortet (24h Service Level), Wartezeiten sind zu lang, Aufklärung ist lückenhaft & die Schnittstellenkommunikation (Reception → Arzt → Abrechnung) funktioniert nicht. Das Problem: Viele Praxen wissen gar…

The opening of the show's own notes, quoted as the feed publishes them. The rest is on podcasters.spotify.com.

There is no transcript here, and only the host could change that.

These are somebody else's words. Marketing, Mindset & More - Der Erfolgspodcast für die Dentalbranche! belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claiming the show puts that permission on the file. It is the only thing that could ever put a transcript here, we have not written one yet, and we are not promising a date.

This is my show

More from this show

579 episodes in the feed. The 100 most recent are listed on the show's page here.

Back to Marketing, Mindset & More - Der Erfolgspodcast für die Dentalbranche!Every dental podcast