Project ConfiDents
The Most Dangerous Person in your Dental Office: The Toxic Employee
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What it is about
Toxicity in a dental practice is rarely loud or dramatic. It is subtle, consistent, and often disguised as experience, conservatism, or simply getting through the day. From skipping protocols and softening treatment conversations to questioning systems in front of the team, small behaviors repeated daily quietly erode production, culture, and patient trust. The damage multiplies when temps operate without ownership,…
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