Raving Patients Podcast
Treating People Not Patients: The Importance of First-Class Customer Service in Dental Practices
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What it is about
Have you ever felt like your dental visit was more about the procedure than you? Well, the issue is that doctors are only trained to perform procedures and not on customer service. To shed more light on this issue is today's guest, Dr. Michael Sonick, a respected periodontist whose mission is to treat people, not just patients, which is the title of his industry-changing book. Due to his reputation for excellent…
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