The Best Practices Show with Kirk Behrendt

1002: The Most Common Mistakes Dentists Make With Patients - Dr. Christian Coachman

30 January 2026 · 42:45 · Episode 1002

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Christian Coachman

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What it is about

Poor communication can quietly undermine trust, case acceptance, and long-term relationships with patients — even when the clinical work is excellent. In this episode, Kirk Behrendt sits down with Dr. Christian Coachman, dentist, dental technician, and founder of Digital Smile Design, to identify the most common communication mistakes dentists make with patients and teams. You’ll learn why context matters, how…

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