The Best Practices Show with Kirk Behrendt
1009: Metric Mondays: Leading vs Lagging Indicators, What You Need to Know
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What it is about
Many dental practices feel surprised by their numbers at the end of the month, even when they review reports regularly. In this episode, Kirk Behrendt sits down with Miranda Beeson, leadership coach at ACT Dental, to explain the difference between leading and lagging indicators and why relying too heavily on historical data creates stress, reactivity, and missed opportunities. They break down how leading indicators…
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