The Best Practices Show with Kirk Behrendt
1022: Taking Care of People vs. Making People Feel Cared For - Dr. Bryan Laskin
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What it is about
Do your patients feel cared for — or are you just taking care of them? In this episode, Kirk Behrendt interviews Dr. Bryan Laskin, dental author, tech entrepreneur, and patient-advocacy leader, about why dentistry is losing patient trust and what to do about it. You’ll learn how private equity and spreadsheet-driven decisions can quietly degrade the patient experience, why “clarity” is the biggest lever for…
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