The Best Practices Show with Kirk Behrendt
1033: Metric Mondays: Metrics Don’t Create Pressure—Unclear Expectations Do - Robyn Theisen
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What it is about
Metrics don’t create pressure—unclear expectations do. In this episode, Kirk Behrendt talks with Robyn Theisen, coach at ACT Dental, about how role-specific KPIs reduce stress by creating clarity, ownership, and accountability. You’ll learn why teams feel pressured when success isn’t defined, how to use metrics as a “scoreboard” for standard of care and performance, and how to build meeting rhythms that keep…
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