The Best Practices Show with Kirk Behrendt
1036: Metric Mondays: If Patients Aren't Saying Yes, What Should I Look at First - Carlie Einarson
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What it is about
When patients don’t say yes to treatment, it’s easy to assume the problem is fees, timing, or motivation—but the first place to look is your data. In this episode, Kirk Behrendt sits down with ACT coach Carlie Einarson to break down two key performance indicators that reveal where case acceptance is actually breaking down: diagnostic percentage and case acceptance percentage. You’ll learn how to define and track…
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