The Best Practices Show with Kirk Behrendt

1038: Are You On the Same Page, or Just in the Same Building? - Jenni Poulos

24 April 2026 · 26:12 · Episode 1038

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What it is about

Building an amazing dental team is hard when everyone is “busy” but daily friction, miscommunication, and inconsistent expectations keep getting in the way. In this episode, Kirk Behrendt sits down with coach Jenni Poulos to explain how written team agreements create alignment, reduce conflict, and make accountability easier. You’ll learn why individual, unwritten expectations create expensive operational friction,…

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