The Best Practices Show with Kirk Behrendt

1045: Metric Mondays: Volume Masks Inefficiency Longer Than Any Other Metric - Robyn Theisen

11 May 2026 · 14:02 · Episode 1045

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What it is about

When your schedule is packed, it’s easy to assume your practice is healthy—but “busy” can hide low productivity and weak profitability. In this episode, Kirk Behrendt brings in ACT Dental coach Robyn Theisen to explain why volume masks inefficiency longer than any other metric, how “busy” becomes a false proxy for performance, and what to measure instead. You’ll learn how to compare number of visits with production…

The opening of the show's own notes, quoted as the feed publishes them. The rest is on actdental.com.

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